Weekly Consumer News Update // March 14, 2023
By TRAUB On March 14, 2023
Here's our weekly roundup of recent consumer and retail news. This week, Etsy & Shopify react to SVB collapse, Meta announces more layoffs, and more.
M&A and INVESTMENTS
- Supermodel Karlie Kloss Makes Angel Investment In Coterie, A Diaper Company Forbes
- Ares Backs Toys ‘R’ Us Owner WHP Global at $1.6 Billion Valuation Bloomberg
- China's SHEIN set to raise $2 billion, eyes US IPO later this year Reuters
- Women’s Tennis Association Gets $150 Million Investment From CVC Capital Bloomberg
- Fly By Jing raises $12M in Series B Retail Dive
- Khaite Receives New Investment from Stripes BoF
- HSBC swoops in to rescue UK arm of Silicon Valley Bank BBC
INDUSTRY NEWS
There’s a new Reese’s in town, hold the dairy
Hershey, which makes Reese’s along with Hershey bars, Kisses and other chocolates and candies, announced two new dairy-free products. CNN
QVC Boosts Adaptive, Accessible Product Offerings
The company has begun capitalizing on its video commerce and live-streaming capabilities to call out products for those with disabilities, illnesses, injuries, recovering from surgery or issues related to aging. WWD
Global brands look to boost media investment in women’s sports through a new partnership, The Women’s Sports Club
Global brands such as Nike, Coca-Cola and Delta are coming together to elevate investment in women’s sports. CNBC
Claire’s Aims High (and Wide) with Next-Gen Paris Store, U.S. Grocery Expansion
Designed for total brand immersion with experiences and social storytelling at its core, the company said the new location on Rue Faubourg St. Antoine will give visitors a peek into the “future of the brand.” Retail Touchpoints
Discount chains Ross, T.J. Maxx, and Burlington are planning to add more than 300 new stores.
While retailers have been cautious about the months ahead, it's likely to be a strong year for off-price chains as shoppers look to save money. Business Insider
Adidas Is Wondering What to Do With $1.3 Billion in Yeezy Sneakers
After severing business ties with the rapper Ye, Adidas said it would cut its dividend and declared 2023 a “transition year.” NYT
Southwest Is Modernizing Its Technology With Help From Amazon After Holiday Meltdown
Amazon Web Services will become Southwest’s “preferred cloud provider,” calling the move a “large-scale migration” of the airline’s digital infrastructure to the cloud. Bloomberg
Spotify’s new design is part TikTok, part Instagram, and part YouTube
Spotify wants to be much more than a music player. So its app is turning into much more than a bunch of album covers. The Verge
The cost of food is down, but grocery bills are still up
Consumer packaged goods companies have raised prices in recent years as energy, ingredient, labor and other costs have increased. The companies have held onto those increases as costs in many areas have decreased. CNN
Walmart Chips Away at Amazon’s Lead in a Key Area: Wealthy Online Shoppers
At $98 a year, Walmart+ costs $41 less than Prime and offers many of the same perks, such as shipping discounts and video streaming. Bloomberg
Roku will sell its first company-made smart TVs exclusively at Best Buy
The company-made sets will provide “more choice for customers” while helping boost active account growth. CNBC
Ulta’s performance is a thing of beauty
The chain saw net sales increase 18.2 percent during the quarter as beauty consumers continued to participate in the category even with price increases. Retail Wire
Savage X Fenty And FIT:MATCH Introduce In Store Virtual Fitting Room Experience
Fit Xperience weaves together augmented reality, computer vision and artificial intelligence, creating a re-imagined in-store fitting room experience. Forbes
Yeti recalls nearly 2 million coolers over possible magnet detachment
Some Yeti coolers are being recalled because its magnet-lined closure can fail and detached, which could be hazardous if ingested. USA Today
Vinyl overtakes CD sales for the first time since 1987
As interest in digital downloads wanes, vinyl record sales continue to grow for the 16th year running, says RIAA. The Verge
How Overstock is wooing new suppliers and weathering retail’s inventory torrent
While 2022’s discounting frenzy cost the online retailer market share, the CEO said it’s looking to grow through new categories and brands. Retail Dive
New HBO Max to Offer Thousands of Extra Shows at No Added Cost
Warner Bros. Discovery Inc. will add thousands of titles to its flagship streaming service HBO Max — pulling from its library of unscripted lifestyle shows — without raising the price. Bloomberg
Chick-fil-A Wants to Serve Its Chicken Sandwiches in Asia and Europe
Fast-food restaurant chain plans $1 billion international expansion through 2030. WSJ
Sephora and TikTok team up on new content program for emerging brands
The program aims to help young brands become more successful on TikTok and more fluent in working with influencers on partnerships. Glossy
As profits rise and supply-chain issues ease, when will CPG prices come down?
With prices continuing to elevate, many CPG companies are pushing consumers, and retailers, to their limits. Retail Brew
'Lab-Grown' Dairy Products Replace Cows With Yeast
Cowless dairy is here, with the potential to shake up the future of animal dairy and plant-based milks. Washington Post
After $1 Trillion Lost To Inflation, Consumers’ Resilience Has Reached The Breaking Point
Inflation is hurting American consumers and the retailers that depend upon their spending power far more than anyone knew. Forbes
Etsy, Other E-Commerce Companies Feel Squeeze of SVB Collapse
Etsy and Shopify each work with 5.4 million and 1.75 million online merchants respectively worldwide, mostly small-to-medium size businesses. BoF
Spain's Mango plans U.S. expansion after China retreat
Mango is returning to the United States - after two previous attempts failed - offering higher-priced clothes meant for special occasions and parties. It will target states where online sales are already strong. Reuters
Meta to lay off 10,000 more workers after initial cuts in November
Zuckerberg has pitched 2023 as the company’s “year of efficiency,” in which the firm aims to become “a stronger and more nimble organization.” CNBC
H&M Launches ‘H&M Pre-Loved,’ Now ThredUp’s Largest Resale Program
H&M is now the largest retailer to partner with ThredUp, amassing 30,000 resale items at launch. WWD
Whole Foods, Other Grocery Stores Are Hot Property
Real-estate firm Hines is buying a shopping center anchored by the national grocer for $112 million. WSJ
Apple launches a new way to shop online for iPhone with help from a live specialist
The company is introducing a new service, “Shop with a Specialist,” that will offer customers in the U.S. a live video shopping experience directly on the apple.com website. TechCrunch
Sample sales are trending on TikTok. Is it a branding opportunity?
Long relied upon by brands to clear stock but often known only to fashion 'insiders', sample sales are gaining newfound popularity on TikTok. Vogue Business
COMINGS & GOINGS
- PVH Taps Amber McCann as Chief Communications Officer WWD
- Stitch Fix CFO to exit as declines persist Retail Dive
- Allbirds Hires New CFO SGB Media
- Diptyque Americas names first chief marketing officer Retail Dive
GOOD READS
- Why Some Virtual Experiences Succeed and Others Become Digital Ghost Towns BoF
- Does Anyone Care Who Designs J.Crew? The Answer Is Complicated BoF
- The Silicon Valley Bank Social Contagion The Atlantic
INSPIRATION